1. Main contacts
Support email: magic2517vip@gmail.com
Support on Telegram: https://t.me/magicdate_support
Website: https://magicdate.com.ua/
Service address: Ukraine, Kyiv.
2. What you can contact us about
- issues with your profile, photo, or video verification;
- questions about Premium, Boost, or another digital service;
- checking payment or access after payment;
- refund requests;
- complaints about fakes, scams, spam, threats, insults, or illegal content;
- requests to delete a profile or personal data;
- technical errors in the bot.
3. What to include in your message
Include your Telegram username or Telegram ID, a brief description of the issue, screenshots, an order number, a receipt, or the date of payment if your question relates to a payment.
4. Limits of support
Support does not guarantee a match, a reply, a meeting, or a relationship. Support helps with the service's operation, payment, safety, moderation, and data.